Industry News

M-Commerce: Mobile Shopping Transforms Ecommerce

M-Commerce: Mobile Shopping Transforms Ecommerce

Mobile Shopping Trends to Watch Ecommerce has evolved to include mobile shopping, or m-commerce. With a host of technological advancements, this trend will only continue to gain popularity. This is both good and bad for consumers. It’s convenient, but the experience...

Split Payments: What Merchants Should Know

Split Payments: What Merchants Should Know

Why Most Retailers Don’t Offer Split Payments When it comes time for consumers to check out, either online or in-store, many merchants don’t offer split payments. The reasons are numerous, from verification issues, restrictions on the merchants, technical obstacles,...

Turn Big Data into a Marketing Strategy

Turn Big Data into a Marketing Strategy

Collect Data to Map Out the Right Marketing Strategy for Your Business Gathering and analyzing data can give businesses the opportunity to capitalize on increased marketing ventures. While the initial cost to collect the data may be substantial, it can pay off in the...

The Evolution of Merchant Services

Understanding Payment Processing Merchant services have evolved over the years, from specific merchants extending credit to certain customers to electronic payments, where the merchant and customer don’t need to be in the same geographical location. With the continued...

Most Common Chargeback Types and How to Respond

Most Common Chargeback Types and How to Respond

Submit Chargeback Responses with Evidence Whatever type of business you may be in, chances are, you’ve experienced chargebacks. Across the four major card networks, including Visa, MasterCard, Discover, and American Express, there are roughly 151 chargeback codes....

Top Mistakes Merchants Make with Credit Card Processors

Top Mistakes Merchants Make with Credit Card Processors

Avoid Credit Card Processing Mistakes For many consumers, carrying cash is a thing of the past. Credit and debit cards have become the top payment method for both in-store and online purchases. Accepting these forms of payment is paramount to a successful business....

Research Shows Consumers Prefer the Human Element

Research Shows Consumers Prefer the Human Element

Digital Support May Hinder Businesses Digital marketing and ecommerce are crucial to any business, but retaining a human element can be difficult. Verint released study results that showed that consumers prefer human customer service, in-store and on the phone support...