With the thousands of horror stories regarding merchant account service providers, it is no surprise that the thought of opening a merchant account would send business owners running for the hills. Working in this industry for over 15 years, we’ve heard it all – locked contracts with no hope of escape, hidden sky-high fees, and getting tricked into leasing terminals. And those are just a few of the typical stories we hear on a daily basis.
“The irony is that most of our competitors try and hold their merchants hostage,” states Rey Pasinli, Executive Director of Total-Apps, Inc. in a recent interview with eCommerce Radio. Being a small business owner before founding Total-Apps, Rey has seen firsthand the level of deceit in the industry.
In addition to many merchant providers holding their merchants “hostage,” the Total-Apps team has heard a wide variety of stories dealing with tricky leasing rules with a terminal. While promising low rates and a minimal monthly fee, many providers will add a “terminal leasing fee” with retail accounts. This fee basically locks the merchant in a lease for their terminal for a set amount of time. Due to this, many merchants end up leasing a terminal and paying thousands of dollars to borrow a terminal that, in reality, costs $99-$199.
But it doesn’t have to be this way. Not every merchant needs to settle for anything less than extraordinary – let alone by an agent trying to increase his or her commission.
Your ideal merchant account provider should be earning customer business on a daily basis. It’s a simple philosophy, and one that we stand behind. When dealing with the Total-Apps team, your dedicated account manager will handle your account with care. We strive to double your business within one year with our expertise and knowledge in the industry.
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